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Criterion
Paper illustration with architecture components and concrete change tasks for comparison.
Architecture
SAAM (Software Architecture Analysis Method)
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration: scenarios and architectural decisions are connected to identified risks.
Architecture
ATAM (Architecture Tradeoff Analysis Method)
Paper illustration for Change Analysis.
Operations
Change Analysis
Purposedifferent
SAAM helps teams judge an architecture’s suitability for selected tasks and changes. It is particularly useful for examining modifiability and comparing architecture alternatives with clear reasoning.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.ATAM helps teams weigh architecture decisions when quality goals compete. The team considers business goals, stakeholder expectations, and technical decisions together. The evaluation shows which risks need further investigation.For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise.
Complexitydifferent
HighMediumHighMedium
Timedifferent
Preparation, scenario analysis, and findings review; effort depends on scope1-3 hSeveral meetings plus preparation and analysis; total effort depends on scope45-120 min
Participantsdifferent
Architecture experts and stakeholders for scenarios and weighting3-10Evaluation team, architects, and relevant stakeholders2-6
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Domain functions mapped to components and connections, Quality attributes and evaluation criteria, Typical tasks and their effects on the architecture, Reasoned evaluation or comparison of alternativesCustomer Journey Canvas, Pain Points, Experience OpportunitiesPrioritized quality scenarios in a utility tree, Architecture risks with reasoning and assumptions, Sensitivity and trade-off points, Findings report with open investigationsChange Matrix, Cause Hypotheses, Validation Questions, Action List
Tagsno overlap
ArchitectureChangeAnalysisComparisonQuality
JourneyCustomerService designCanvas
ArchitectureQualityRiskTradeoffsStakeholders
ChangeRoot causeTroubleshootingComparison
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