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| Criterion | ![]() Operations Runbook | ![]() Operations PDCA Cycle | ![]() Operations Gemba Walk | ![]() DevOps Incident Command |
|---|---|---|---|---|
Purposedifferent | For recurring operational tasks or incidents, the method keeps solid action logic ready. It reduces uncertainty when time pressure, role changes, or rare situations demand fast access. | For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode. | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once. |
Complexitydifferent | Low | Low | Low | Medium |
Timedifferent | 20-60 min | 1 h bis mehrere Wochen | 30-120 min | As needed |
Participantsdifferent | 1-4 | 1-8 | 2-6 | 4-15 |
Formatdifferent | Async | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Runbook, Checklist, Escalation Path | PDCA Log, Experiment Plan, Learning Outcome, Standard Change | Observation Notes, Improvement Ideas | Incident Log, Action Tracker, Stakeholder Updates |
Tagsno overlap | OperationsReliabilityDocumentation | Continuous improvementLeanExperiments | LeanObservationProcessOperations | IncidentOperationsReliability |



