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| Criterion | ![]() Operations Runbook | ![]() Decision Making Delphi Method | ![]() DevOps Blameless Postmortem | ![]() Operations After-Action Review |
|---|---|---|---|---|
Purposedifferent | For recurring operational tasks or incidents, the method keeps solid action logic ready. It reduces uncertainty when time pressure, role changes, or rare situations demand fast access. | When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together. | After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures. | After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement. |
Complexitydifferent | Low | High | Medium | Low |
Timedifferent | 20-60 min | 1-4 Wochen | 30-90 min | 20-45 min |
Participantsdifferent | 1-4 | 6-30 Experten | 3-12 | 3-12 |
Formatdifferent | Async | Async | Workshop + async | Workshop + async |
Outputdifferent | Runbook, Checklist, Escalation Path | Expert Forecast, Consensus Range, Assumption Notes | Postmortem Doc, Action Items, Timeline | Lessons learned, Action items, Event summary |
Tagsno overlap | OperationsReliabilityDocumentation | ForecastingExpertsDecisionStrategy | Site Reliability EngineeringIncidentLearningReliability | LearningOperationsImprovement |



