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| Criterion |  Operations Runbook |  Decision Making Delphi Method |  Operations A3 Problem Solving |  Facilitation Decision Jam |
|---|---|---|---|---|
Purposedifferent | For recurring operational tasks or incidents, the method keeps solid action logic ready. It reduces uncertainty when time pressure, role changes, or rare situations demand fast access. | When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together. | For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together. | When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer. |
Complexitydifferent | Low | High | Medium | Low |
Timedifferent | 20-60 min | 1-4 Wochen | 45-90 min | 60-90 min |
Participantsdifferent | 1-4 | 6-30 Experten | 2-5 | 4-10 |
Formatdifferent | Async | Async | Workshop + async | Workshop |
Outputdifferent | Runbook, Checklist, Escalation Path | Expert Forecast, Consensus Range, Assumption Notes | A3 Report, Action Plan, Root Cause Analysis | Problem Cluster, Prioritized Challenge, Experiment |
Tagsno overlap | OperationsReliabilityDocumentation | ForecastingExpertsDecisionStrategy | LeanProblem solvingCoachingOperations | FacilitationDecisionProblem solvingWorkshop |