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Criterion
Runbook workspace showing the question, observations, and next decision.
Operations
Runbook
A paper-based illustration representing C4 Model with its core stages and visible working result.
Architecture
C4 Model
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
For recurring operational tasks or incidents, the method keeps solid action logic ready. It reduces uncertainty when time pressure, role changes, or rare situations demand fast access.The C4 Model makes a system legible across several resolution levels, from context down to code. It suits situations where different audiences need to understand the same architecture from different altitudes.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
LowLowLowHigh
Timedifferent
20-60 min1-4 h15-30 min2-8 h
Participantsdifferent
1-41-52-62-8
Formatdifferent
AsyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Runbook, Checklist, Escalation PathContext Diagram, Container Diagram, Component DiagramRoot cause notes, CountermeasuresProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
OperationsReliabilityDocumentation
ArchitectureCommunicationVisualization
Root causeIncidentLeanProblem solving
Problem solvingRoot causeDecisionOperations
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