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Criterion
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration of Barrier Analysis with its method-specific working model.
Operations
Barrier Analysis
Paper illustration of MORT Analysis with its method-specific working model.
Operations
MORT Analysis
Purposedifferent
For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions.For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps.
Complexitydifferent
MediumLowMediumHigh
Timedifferent
1-3 h30–60 min per interview2-4 hMehrere Tage bis Wochen
Participantsdifferent
2-81 participant per interview2-62-6
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Cause Tree, Evidence Notes, CountermeasuresInterview Notes, Themes, Insight SummaryBarrier Inventory, Failure Analysis per Barrier, Action BacklogMORT Worksheets, Findings per Branch, Corrective Actions, Systemic Recommendations
Tagsno overlap
Root causeTreeIncidentQuality
QualitativeResearchCustomerDiscovery
Root causeSafetyIncident
Root causeSafetySystemicIncident
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