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Criterion
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Design Thinking as a learning loop: an observation notebook, a focused problem statement, different idea sketches, a cardboard prototype and user-test notes. Feedback leads to new understanding.
Innovation
Design Thinking
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
MediumHighMediumHigh
Timedifferent
1-4 h1 Tag bis mehrere Wochen45-90 min2-6 h
Participantsdifferent
3-84-102-53-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Problem Statement, Cause Hypotheses, Confirmed Causes, Action PlanProblem Statement, Prototype, Test LearningsA3 Report, Action Plan, Root Cause AnalysisFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
Root causeProblem solvingQualityIncident
InnovationPrototypeResearch
LeanProblem solvingCoachingOperations
RiskQualityOperationsRoot cause
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