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Criterion
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for Communication Plan
Delivery
Communication Plan
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Architecture Communication Canvas method illustration showing its working structure
Architecture
Architecture Communication Canvas
Purposedifferent
When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-4 h45-90 min15-30 min60-120 min
Participantsdifferent
3-82-62-62-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Problem Statement, Cause Hypotheses, Confirmed Causes, Action PlanCommunication Plan, Channel Matrix, Message CadenceRoot cause notes, CountermeasuresCommunication Canvas, Stakeholder Messages, Architecture Communication Plan
Tagsno overlap
Root causeProblem solvingQualityIncident
CommunicationStakeholdersDeliveryPlanning
Root causeIncidentLeanProblem solving
ArchitectureCommunicationStakeholdersCanvas
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