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Criterion
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
ChatOps workspace showing the question, observations, and next decision.
DevOps
ChatOps
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.For operational work in a distributed team, the method links communication with direct system control. It records decisions right where the signal, the context, and the execution come together.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
MediumMediumHighHigh
Timedifferent
1-4 hOngoing2-6 h2-8 h
Participantsdifferent
3-82-203-102-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Problem Statement, Cause Hypotheses, Confirmed Causes, Action PlanChat Transcript, Action Log, AutomationsFMEA Table, Risk Priority, Mitigation ActionsProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
Root causeProblem solvingQualityIncident
CollaborationEngineeringIncident
RiskQualityOperationsRoot cause
Problem solvingRoot causeDecisionOperations
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