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Criterion
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for Change Analysis.
Operations
Change Analysis
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumHighLow
Timedifferent
1-4 h45-120 min2-8 h15-30 min
Participantsdifferent
3-82-62-82-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Problem Statement, Cause Hypotheses, Confirmed Causes, Action PlanChange Matrix, Cause Hypotheses, Validation Questions, Action ListProblem Analysis, Decision Analysis, Risk PlanRoot cause notes, Countermeasures
Tags1 shared
Root causeProblem solvingQualityIncident
ChangeRoot causeTroubleshootingComparison
Problem solvingRoot causeDecisionOperations
Root causeIncidentLeanProblem solving
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