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Criterion
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
A paper-based illustration representing C4 Model with its core stages and visible working result.
Architecture
C4 Model
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Purposedifferent
When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.The C4 Model makes a system legible across several resolution levels, from context down to code. It suits situations where different audiences need to understand the same architecture from different altitudes.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-4 h1-4 h15-30 min1-3 h
Participantsdifferent
3-81-52-62-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Problem Statement, Cause Hypotheses, Confirmed Causes, Action PlanContext Diagram, Container Diagram, Component DiagramRoot cause notes, CountermeasuresCause Tree, Evidence Notes, Countermeasures
Tagsno overlap
Root causeProblem solvingQualityIncident
ArchitectureCommunicationVisualization
Root causeIncidentLeanProblem solving
Root causeTreeIncidentQuality
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