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Criterion
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Mad Sad Glad
Agile
Mad Sad Glad
Paper illustration of a team retrospective with three separate Start, Stop, and Continue areas and a shared action list.
Agile
Start Stop Continue
Purposedifferent
When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When a team's or workshop's mood needs to become readable, it structures emotional signals with little setup. It makes strain, relief, and sources of energy tangible.When a team wants to deliberately adjust its working behavior, it makes habits visible and assessable. It focuses on concrete changes instead of diffuse mood.
Complexitydifferent
MediumLowLowLow
Timedifferent
1-4 h15-30 min30-60 min30-60 min
Participantsdifferent
3-82-63-103-12
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Problem Statement, Cause Hypotheses, Confirmed Causes, Action PlanRoot cause notes, CountermeasuresEmotion Board, Themes, Action ItemsStart Stop Continue Board, Improvement Actions
Tagsno overlap
Root causeProblem solvingQualityIncident
Root causeIncidentLeanProblem solving
RetrospectiveTeamReflection
RetrospectiveImprovementTeamReflection
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