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Criterion
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
A/B Testing workspace showing the question, observations, and next decision.
Growth
A/B Testing
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When two variants compete, discussions quickly decide by taste rather than effect. A/B Testing checks behavior under controlled conditions and separates real improvement from chance or expectation effects.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
MediumLowHighMedium
Timedifferent
1-4 h15-30 min1-4 Wochen45-90 min
Participantsdifferent
3-82-61-62-5
Formatdifferent
Workshop + asyncWorkshopAsyncWorkshop + async
Outputdifferent
Problem Statement, Cause Hypotheses, Confirmed Causes, Action PlanRoot cause notes, CountermeasuresExperiment results, Decision log, Learning summaryA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
Root causeProblem solvingQualityIncident
Root causeIncidentLeanProblem solving
ExperimentsGrowthAnalyticsValidation
LeanProblem solvingCoachingOperations
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