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| Criterion | ![]() Agile ROAM Board | ![]() UX Design Service Blueprinting | ![]() Team Design Team API | ![]() Facilitation Expectation Mapping |
|---|---|---|---|---|
Purposedifferent | When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List. | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document. | When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge. |
Complexitydifferent | Low | High | Low | Low |
Timedifferent | 20-40 min initial, dann laufend | 0.5-2 Tage | Half day initial, dann laufend | 45-90 min |
Participantsdifferent | 3-15 | 6-12 | Ein Team plus Stakeholder | 3-12 |
Formatdifferent | Workshop + async | Workshop | Workshop + async | Workshop |
Outputdifferent | ROAM Board, Owner List | Service Blueprint, Fail Points, Ownership Map | Team API Document | Expectation Map, Alignment Notes, Agreements |
Tagsno overlap | RiskAgileTrackingAlignment | Service designOperationsJourneyBlueprint | TeamAlignmentCommunicationService | AlignmentStakeholdersTeam |



