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Criterion
Paper board with the four ROAM fields Resolved, Owned, Accepted, and Mitigated.
Agile
ROAM Board
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Paper illustration of RAID Log with a method-specific labelled workspace.
Delivery
RAID Log
Paper illustration: scenarios and architectural decisions are connected to identified risks.
Architecture
ATAM (Architecture Tradeoff Analysis Method)
Purposedifferent
When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List.When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting.ATAM helps teams weigh architecture decisions when quality goals compete. The team considers business goals, stakeholder expectations, and technical decisions together. The evaluation shows which risks need further investigation.
Complexitydifferent
LowHighLowHigh
Timedifferent
20-40 min initial, dann laufend0.5-2 Tage30 min Setup, dann laufendSeveral meetings plus preparation and analysis; total effort depends on scope
Participantsdifferent
3-156-121-3 maintaining, briefing for everyoneEvaluation team, architects, and relevant stakeholders
Formatdifferent
Workshop + asyncWorkshopAsyncWorkshop + async
Outputdifferent
ROAM Board, Owner ListService Blueprint, Fail Points, Ownership MapRAID Log, Status Report SourcePrioritized quality scenarios in a utility tree, Architecture risks with reasoning and assumptions, Sensitivity and trade-off points, Findings report with open investigations
Tagsno overlap
RiskAgileTrackingAlignment
Service designOperationsJourneyBlueprint
RiskTrackingStakeholdersGovernance
ArchitectureQualityRiskTradeoffsStakeholders
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