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Criterion
Paper board with the four ROAM fields Resolved, Owned, Accepted, and Mitigated.
Agile
ROAM Board
Paper illustration of RAID Log with a method-specific labelled workspace.
Delivery
RAID Log
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration of Stakeholder Salience Model with its method-specific working model.
Facilitation
Stakeholder Salience Model
Purposedifferent
When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List.Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.When stakeholders appear to matter very differently, the Stakeholder Salience Model rates their actual priority through power, legitimacy, and urgency. It turns individual contributions into a visible selection. The result is captured as a Salience diagram and a class-based strategy.
Complexitydifferent
LowLowMediumMedium
Timedifferent
20-40 min initial, dann laufend30 min Setup, dann laufend1-3 h60-90 min
Participantsdifferent
3-151-3 maintaining, briefing for everyone3-103-6
Formatdifferent
Workshop + asyncAsyncWorkshopWorkshop
Outputdifferent
ROAM Board, Owner ListRAID Log, Status Report SourceCustomer Journey Canvas, Pain Points, Experience OpportunitiesSalience Diagram, Strategy per Class
Tagsno overlap
RiskAgileTrackingAlignment
RiskTrackingStakeholdersGovernance
JourneyCustomerService designCanvas
StakeholdersFacilitationAlignmentGovernance
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