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Criterion
Paper board with the four ROAM fields Resolved, Owned, Accepted, and Mitigated.
Agile
ROAM Board
Paper illustration of RAID Log with a method-specific labelled workspace.
Delivery
RAID Log
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Purposedifferent
When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List.Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.
Complexitydifferent
LowLowMediumMedium
Timedifferent
20-40 min initial, dann laufend30 min Setup, dann laufend1-3 h1-2 h
Participantsdifferent
3-151-3 maintaining, briefing for everyone3-104-12
Formatdifferent
Workshop + asyncAsyncWorkshopWorkshop
Outputdifferent
ROAM Board, Owner ListRAID Log, Status Report SourceCustomer Journey Canvas, Pain Points, Experience OpportunitiesAlignment Map, Open Issues, Decision Questions
Tagsno overlap
RiskAgileTrackingAlignment
RiskTrackingStakeholdersGovernance
JourneyCustomerService designCanvas
AlignmentStakeholdersStrategyFacilitation
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