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| Criterion |  Agile ROAM Board |  UX Research Customer Journey Mapping |  Facilitation Expectation Mapping |  Delivery RAID Log |
|---|---|---|---|---|
Purposedifferent | When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge. | Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting. |
Complexitydifferent | Low | Medium | Low | Low |
Timedifferent | 20-40 min initial, dann laufend | 2-4 h | 45-90 min | 30 min Setup, dann laufend |
Participantsdifferent | 3-15 | 4-10 | 3-12 | 1-3 maintaining, briefing for everyone |
Formatdifferent | Workshop + async | Workshop | Workshop | Async |
Outputdifferent | ROAM Board, Owner List | Journey Map, Pain-point List, Opportunity Backlog | Expectation Map, Alignment Notes, Agreements | RAID Log, Status Report Source |
Tagsno overlap | RiskAgileTrackingAlignment | JourneyServiceService design | AlignmentStakeholdersTeam | RiskTrackingStakeholdersGovernance |