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| Criterion | ![]() Agile ROAM Board | ![]() UX Design Customer Journey Canvas | ![]() UX Design Service Blueprinting | ![]() Architecture Architecture Inception Canvas |
|---|---|---|---|---|
Purposedifferent | When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | The Architecture Inception Canvas bundles the first architecture questions into a compact decision picture. It fits when an initiative is still in motion but still needs clear guardrails. |
Complexitydifferent | Low | Medium | High | Low |
Timedifferent | 20-40 min initial, dann laufend | 1-3 h | 0.5-2 Tage | 1-2 h |
Participantsdifferent | 3-15 | 3-10 | 6-12 | 3-8 |
Formatdifferent | Workshop + async | Workshop | Workshop | Workshop |
Outputdifferent | ROAM Board, Owner List | Customer Journey Canvas, Pain Points, Experience Opportunities | Service Blueprint, Fail Points, Ownership Map | Inception Canvas, Risks, Goal List, Open Questions |
Tagsno overlap | RiskAgileTrackingAlignment | JourneyCustomerService designCanvas | Service designOperationsJourneyBlueprint | AlignmentArchitectureCanvas |



