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| Criterion |  Systems Thinking Rich Picture |  Systems Thinking Soft Systems Methodology |  DevOps Incident Command |  DevOps Blameless Postmortem |
|---|---|---|---|---|
Purposedifferent | A Rich Picture brings an unclear situation onto a shared drawing. It captures actors, tensions, information flows, and blind spots before the team jumps to solutions too early. | Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action. | During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once. | After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures. |
Complexitydifferent | Low | High | Medium | Medium |
Timedifferent | 30-90 min | 0.5-3 Tage | As needed | 30-90 min |
Participantsdifferent | 2-10 | 5-15 | 4-15 | 3-12 |
Formatdifferent | Workshop | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Rich Picture, Problem Framing Notes | Rich Picture, Root Definitions, Conceptual Models, Change Agenda | Incident Log, Action Tracker, Stakeholder Updates | Postmortem Doc, Action Items, Timeline |
Tagsno overlap | Systems thinkingSoft systemsFramingVisualization | Soft systemsComplexitySensemakingSystems thinking | IncidentOperationsReliability | Site Reliability EngineeringIncidentLearningReliability |