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Criterion
Rich Picture workspace showing the question, observations, and next decision.
Systems Thinking
Rich Picture
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Purposedifferent
A Rich Picture brings an unclear situation onto a shared drawing. It captures actors, tensions, information flows, and blind spots before the team jumps to solutions too early.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.
Complexitydifferent
LowMediumHighLow
Timedifferent
30-90 min1-3 h0.5-3 Tage20-45 min
Participantsdifferent
2-103-105-153-12
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Rich Picture, Problem Framing NotesProcess Map, Handoff List, Improvement BacklogRich Picture, Root Definitions, Conceptual Models, Change AgendaLessons learned, Action items, Event summary
Tagsno overlap
Systems thinkingSoft systemsFramingVisualization
ProcessOperationsImprovement
Soft systemsComplexitySensemakingSystems thinking
LearningOperationsImprovement
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