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Criterion
Rich Picture workspace showing the question, observations, and next decision.
Systems Thinking
Rich Picture
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for CATWOE Analysis.
Systems Thinking
CATWOE Analysis
Purposedifferent
A Rich Picture brings an unclear situation onto a shared drawing. It captures actors, tensions, information flows, and blind spots before the team jumps to solutions too early.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.CATWOE structures a problem from six viewpoints and prevents too narrow a view of the situation. Different experiences of the system become comparably discussable this way.
Complexitydifferent
LowLowMediumMedium
Timedifferent
30-90 min30-120 min1-3 h45-90 min
Participantsdifferent
2-102-63-103-8
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Rich Picture, Problem Framing NotesObservation Notes, Improvement IdeasProcess Map, Handoff List, Improvement BacklogCATWOE Canvas, Root Definition, Stakeholder Perspectives, Constraints
Tagsno overlap
Systems thinkingSoft systemsFramingVisualization
LeanObservationProcessOperations
ProcessOperationsImprovement
Systems thinkingFramingStakeholders
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