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Criterion
Rich Picture workspace showing the question, observations, and next decision.
Systems Thinking
Rich Picture
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Game Day workspace showing the question, observations, and next decision.
DevOps
Game Day
Paper illustration for Learning Review.
Operations
Learning Review
Purposedifferent
A Rich Picture brings an unclear situation onto a shared drawing. It captures actors, tensions, information flows, and blind spots before the team jumps to solutions too early.After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic.After a project phase with mixed results, the method makes learning from the individual case reusable. It connects events, decisions, and systemic conditions into robust insights.
Complexitydifferent
LowMediumHighMedium
Timedifferent
30-90 min30-90 minHalber Tag1-3 h
Participantsdifferent
2-103-125-203-10
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Rich Picture, Problem Framing NotesPostmortem Doc, Action Items, TimelineSimulation Notes, Gaps List, Updated RunbooksLearning Review Notes, System Factors, Improvement Actions
Tagsno overlap
Systems thinkingSoft systemsFramingVisualization
Site Reliability EngineeringIncidentLearningReliability
ResilienceOperationsIncident
LearningRetrospectiveIncidentOperations
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