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Criterion
Rich Picture workspace showing the question, observations, and next decision.
Systems Thinking
Rich Picture
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Game Day workspace showing the question, observations, and next decision.
DevOps
Game Day
Paper illustration for CATWOE Analysis.
Systems Thinking
CATWOE Analysis
Purposedifferent
A Rich Picture brings an unclear situation onto a shared drawing. It captures actors, tensions, information flows, and blind spots before the team jumps to solutions too early.After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic.CATWOE structures a problem from six viewpoints and prevents too narrow a view of the situation. Different experiences of the system become comparably discussable this way.
Complexitydifferent
LowMediumHighMedium
Timedifferent
30-90 min30-90 minHalber Tag45-90 min
Participantsdifferent
2-103-125-203-8
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Rich Picture, Problem Framing NotesPostmortem Doc, Action Items, TimelineSimulation Notes, Gaps List, Updated RunbooksCATWOE Canvas, Root Definition, Stakeholder Perspectives, Constraints
Tagsno overlap
Systems thinkingSoft systemsFramingVisualization
Site Reliability EngineeringIncidentLearningReliability
ResilienceOperationsIncident
Systems thinkingFramingStakeholders
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