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Criterion
Rich Picture workspace showing the question, observations, and next decision.
Systems Thinking
Rich Picture
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Paper illustration for CATWOE Analysis.
Systems Thinking
CATWOE Analysis
Paper illustration for Learning Review.
Operations
Learning Review
Purposedifferent
A Rich Picture brings an unclear situation onto a shared drawing. It captures actors, tensions, information flows, and blind spots before the team jumps to solutions too early.After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.CATWOE structures a problem from six viewpoints and prevents too narrow a view of the situation. Different experiences of the system become comparably discussable this way.After a project phase with mixed results, the method makes learning from the individual case reusable. It connects events, decisions, and systemic conditions into robust insights.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
30-90 min30-90 min45-90 min1-3 h
Participantsdifferent
2-103-123-83-10
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Rich Picture, Problem Framing NotesPostmortem Doc, Action Items, TimelineCATWOE Canvas, Root Definition, Stakeholder Perspectives, ConstraintsLearning Review Notes, System Factors, Improvement Actions
Tagsno overlap
Systems thinkingSoft systemsFramingVisualization
Site Reliability EngineeringIncidentLearningReliability
Systems thinkingFramingStakeholders
LearningRetrospectiveIncidentOperations
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