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| Criterion | ![]() Systems Thinking Rich Picture | ![]() Operations After-Action Review | ![]() Operations Process Mapping | ![]() Operations Gemba Walk |
|---|---|---|---|---|
Purposedifferent | A Rich Picture brings an unclear situation onto a shared drawing. It captures actors, tensions, information flows, and blind spots before the team jumps to solutions too early. | After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement. | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. |
Complexitydifferent | Low | Low | Medium | Low |
Timedifferent | 30-90 min | 20-45 min | 1-3 h | 30-120 min |
Participantsdifferent | 2-10 | 3-12 | 3-10 | 2-6 |
Formatdifferent | Workshop | Workshop + async | Workshop | Workshop |
Outputdifferent | Rich Picture, Problem Framing Notes | Lessons learned, Action items, Event summary | Process Map, Handoff List, Improvement Backlog | Observation Notes, Improvement Ideas |
Tagsno overlap | Systems thinkingSoft systemsFramingVisualization | LearningOperationsImprovement | ProcessOperationsImprovement | LeanObservationProcessOperations |



