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Criterion
Rich Picture workspace showing the question, observations, and next decision.
Systems Thinking
Rich Picture
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Paper illustration for CATWOE Analysis.
Systems Thinking
CATWOE Analysis
Purposedifferent
A Rich Picture brings an unclear situation onto a shared drawing. It captures actors, tensions, information flows, and blind spots before the team jumps to solutions too early.With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.CATWOE structures a problem from six viewpoints and prevents too narrow a view of the situation. Different experiences of the system become comparably discussable this way.
Complexitydifferent
LowLowMediumMedium
Timedifferent
30-90 min20-45 min30-90 min45-90 min
Participantsdifferent
2-101-83-123-8
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Rich Picture, Problem Framing NotesOwnership Reflection, Action Commitment, Coaching NotesPostmortem Doc, Action Items, TimelineCATWOE Canvas, Root Definition, Stakeholder Perspectives, Constraints
Tagsno overlap
Systems thinkingSoft systemsFramingVisualization
ResponsibilityLeadershipTeam
Site Reliability EngineeringIncidentLearningReliability
Systems thinkingFramingStakeholders
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