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Criterion
Rich Picture workspace showing the question, observations, and next decision.
Systems Thinking
Rich Picture
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Paper illustration for CATWOE Analysis.
Systems Thinking
CATWOE Analysis
Purposedifferent
A Rich Picture brings an unclear situation onto a shared drawing. It captures actors, tensions, information flows, and blind spots before the team jumps to solutions too early.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.CATWOE structures a problem from six viewpoints and prevents too narrow a view of the situation. Different experiences of the system become comparably discussable this way.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
30-90 min45-90 minAs needed45-90 min
Participantsdifferent
2-102-54-153-8
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Rich Picture, Problem Framing NotesA3 Report, Action Plan, Root Cause AnalysisIncident Log, Action Tracker, Stakeholder UpdatesCATWOE Canvas, Root Definition, Stakeholder Perspectives, Constraints
Tagsno overlap
Systems thinkingSoft systemsFramingVisualization
LeanProblem solvingCoachingOperations
IncidentOperationsReliability
Systems thinkingFramingStakeholders
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