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Criterion
Paper illustration for RAPID
Decision Making
RAPID
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for DACI
Decision Making
DACI
Purposedifferent
In complex management decisions, clarity is often missing about who recommends, who agrees, and who makes the decision. RAPID creates this assignment and stabilizes decisions across several levels.When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.
Complexitydifferent
MediumMediumLowLow
Timedifferent
45-90 min1-3 Tage30–60 min30-60 min
Participantsdifferent
3-12Internes Team4-82-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
RAPID Role Map, Recommendation, Decision LogPersona Profiles, Needs Summary, Scenario NotesEmpathy Map, Assumptions List, Research GapsDACI Matrix, Decision Owner, Decision Log
Tagsno overlap
DecisionRolesGovernance
ResearchCustomerSynthesis
SynthesisQualitativeWorkshop
DecisionRolesGovernanceAlignment
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