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Criterion
Paper illustration for RAPID
Decision Making
RAPID
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
Purposedifferent
In complex management decisions, clarity is often missing about who recommends, who agrees, and who makes the decision. RAPID creates this assignment and stabilizes decisions across several levels.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
45-90 min60-90 min1-3 h1-3 h
Participantsdifferent
3-124-103-105-30
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
RAPID Role Map, Recommendation, Decision LogProblem Cluster, Prioritized Challenge, ExperimentCustomer Journey Canvas, Pain Points, Experience OpportunitiesConsensus Clusters, Theme Titles, Priority Areas
Tagsno overlap
DecisionRolesGovernance
FacilitationDecisionProblem solvingWorkshop
JourneyCustomerService designCanvas
FacilitationConsensusWorkshopAlignment
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