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Criterion
Paper illustration of RAID Log with a method-specific labelled workspace.
Delivery
RAID Log
Paper board with the four ROAM fields Resolved, Owned, Accepted, and Mitigated.
Agile
ROAM Board
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration of Stakeholder Salience Model with its method-specific working model.
Facilitation
Stakeholder Salience Model
Purposedifferent
Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting.When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.When stakeholders appear to matter very differently, the Stakeholder Salience Model rates their actual priority through power, legitimacy, and urgency. It turns individual contributions into a visible selection. The result is captured as a Salience diagram and a class-based strategy.
Complexitydifferent
LowLowMediumMedium
Timedifferent
30 min Setup, dann laufend20-40 min initial, dann laufend1-3 h60-90 min
Participantsdifferent
1-3 maintaining, briefing for everyone3-153-103-6
Formatdifferent
AsyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
RAID Log, Status Report SourceROAM Board, Owner ListCustomer Journey Canvas, Pain Points, Experience OpportunitiesSalience Diagram, Strategy per Class
Tagsno overlap
RiskTrackingStakeholdersGovernance
RiskAgileTrackingAlignment
JourneyCustomerService designCanvas
StakeholdersFacilitationAlignmentGovernance
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