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| Criterion |  Delivery RAID Log |  UX Research Customer Journey Mapping |  Decision Making Assumption Surfacing |  Product Discovery Concierge MVP |
|---|---|---|---|---|
Purposedifferent | Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | Plans often contain assumptions that were never openly stated and remain dangerous precisely because of that. Assumption Surfacing makes these silent premises visible and prioritizes which of them carry the initiative or could sink it. | When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution. |
Complexitydifferent | Low | Medium | Low | Medium |
Timedifferent | 30 min Setup, dann laufend | 2-4 h | 45-90 min | 1-4 Wochen |
Participantsdifferent | 1-3 maintaining, briefing for everyone | 4-10 | 2-8 | 3-10 Kunden |
Formatdifferent | Async | Workshop | Workshop + async | Workshop + async |
Outputdifferent | RAID Log, Status Report Source | Journey Map, Pain-point List, Opportunity Backlog | Assumption List, Critical Assumptions, Learning Plan | Concierge Learnings, Service Blueprint, MVP Risks |
Tagsno overlap | RiskTrackingStakeholdersGovernance | JourneyServiceService design | AssumptionsRiskDecisionDiscovery | MVPValidationServiceDiscovery |