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Criterion
Paper illustration of RAID Log with a method-specific labelled workspace.
Delivery
RAID Log
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
A paper-based illustration representing arc42 with its core stages and visible working result.
Architecture
arc42
Paper illustration of two considered options leading to a decision record with a marked status and visible consequences.
Architecture
Architecture Decision Record
Purposedifferent
Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes.An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable.
Complexitydifferent
LowMediumLowLow
Timedifferent
30 min Setup, dann laufend2-4 h1-2 Tage15-45 min
Participantsdifferent
1-3 maintaining, briefing for everyone4-101-41-3
Formatdifferent
AsyncWorkshopWorkshop + asyncAsync
Outputdifferent
RAID Log, Status Report SourceJourney Map, Pain-point List, Opportunity BacklogArchitecture Document, Context View, Runtime View, Deployment ViewADR File, Decision Log, Rationale
Tagsno overlap
RiskTrackingStakeholdersGovernance
JourneyServiceService design
ArchitectureDocumentationCommunication
ArchitectureRationaleDocumentationGovernance
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