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Criterion
Paper illustration of RAID Log with a method-specific labelled workspace.
Delivery
RAID Log
Paper illustration for Incident Timeline Analysis.
DevOps
Incident Timeline Analysis
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Purposedifferent
Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting.For an incident with an unclear sequence, the method makes the timeline precisely visible. It separates perception, reaction, and delay so cause and effect become more clearly readable.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.
Complexitydifferent
LowMediumMediumHigh
Timedifferent
30 min Setup, dann laufend60-180 minAs needed2-6 h
Participantsdifferent
1-3 maintaining, briefing for everyone3-104-153-10
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
RAID Log, Status Report SourceIncident Timeline, Evidence Log, Delay Analysis, Improvement ActionsIncident Log, Action Tracker, Stakeholder UpdatesEvent Timeline, Causal Factor Chart, Cause List, Corrective Actions
Tagsno overlap
RiskTrackingStakeholdersGovernance
IncidentTimelineSite Reliability Engineering
IncidentOperationsReliability
CausalityIncidentRoot causeTimeline
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