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Criterion
Paper illustration of RAID Log with a method-specific labelled workspace.
Delivery
RAID Log
Paper illustration for Diary Study.
UX Research
Diary Study
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting.When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
LowMediumLowMedium
Timedifferent
30 min Setup, dann laufend1-4 Wochen15-30 min1-4 h
Participantsdifferent
1-3 maintaining, briefing for everyone5-202-63-8
Formatdifferent
AsyncAsyncWorkshopWorkshop + async
Outputdifferent
RAID Log, Status Report SourceDiary Entries, Longitudinal Patterns, Experience TimelineRoot cause notes, CountermeasuresProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
RiskTrackingStakeholdersGovernance
UX researchTrackingBehavior
Root causeIncidentLeanProblem solving
Root causeProblem solvingQualityIncident
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