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Criterion
Paper illustration of RAID Log with a method-specific labelled workspace.
Delivery
RAID Log
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration of two considered options leading to a decision record with a marked status and visible consequences.
Architecture
Architecture Decision Record
Architecture Communication Canvas method illustration showing its working structure
Architecture
Architecture Communication Canvas
Purposedifferent
Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable.The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design.
Complexitydifferent
LowMediumLowMedium
Timedifferent
30 min Setup, dann laufend1-3 h15-45 min60-120 min
Participantsdifferent
1-3 maintaining, briefing for everyone3-101-32-8
Formatdifferent
AsyncWorkshopAsyncWorkshop + async
Outputdifferent
RAID Log, Status Report SourceCustomer Journey Canvas, Pain Points, Experience OpportunitiesADR File, Decision Log, RationaleCommunication Canvas, Stakeholder Messages, Architecture Communication Plan
Tagsno overlap
RiskTrackingStakeholdersGovernance
JourneyCustomerService designCanvas
ArchitectureRationaleDocumentationGovernance
ArchitectureCommunicationStakeholdersCanvas
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