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Criterion
Paper illustration of RAID Log with a method-specific labelled workspace.
Delivery
RAID Log
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Paper illustration for Fault Tree Analysis.
Operations
Fault Tree Analysis
Purposedifferent
Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.For a critical top event with several possible triggers, the method logically models failure paths. It makes visible which combinations of conditions can lead to damage.
Complexitydifferent
LowMediumHighHigh
Timedifferent
30 min Setup, dann laufend1-3 Wochen2-6 h2-6 h
Participantsdifferent
1-3 maintaining, briefing for everyone4-12 Beobachtungen3-103-8
Formatdifferent
AsyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
RAID Log, Status Report SourceField Notes, Workflow Insights, Pain PointsFMEA Table, Risk Priority, Mitigation ActionsFault Tree, Critical Paths, Cause Hypotheses, Control Actions
Tagsno overlap
RiskTrackingStakeholdersGovernance
UX researchObservationContext
RiskQualityOperationsRoot cause
RiskRoot causeSafety
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