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Criterion
Paper radar with five axes, two current and target profiles, and evidence cards beside each dimension.
Decision Making
Radar
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for ABC Analysis
Operations
ABC Analysis
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Purposedifferent
When capabilities, maturity levels, or market positions need to be compared across several dimensions, overview is easily lost. Radar brings different characteristics into a shared picture and shows patterns faster than tables do.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-2 h120 min initial, dann laufend30-60 min1-2 Tage
Participantsdifferent
2-103-61-510-50
Formatdifferent
Workshop + asyncWorkshop + asyncAsyncWorkshop + async
Outputdifferent
Radar Map, Capability Scores, Action AreasHEART-GSM Table, DashboardABC Classification, Focus Rules, Control ListKano Matrix, Feature Classes, Priority Themes
Tagsno overlap
AssessmentPortfolioCapability
MetricsUX researchMeasurementSatisfaction
PrioritizationOperationsPortfolio
SatisfactionPrioritizationCustomer
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