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| Criterion |  Operations RACI Matrix |  UX Research Empathy Mapping |  UX Research Affinity Diagramming |
|---|---|---|---|
Purposedifferent | With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. |
Complexitysame | Low | Low | Low |
Timedifferent | 45-90 min | 30–60 min | 45–90 min |
Participantsdifferent | 2-8 | 4-8 | 3-10 |
Formatdifferent | Workshop + async | Workshop | Workshop |
Outputdifferent | RACI Matrix, Responsibility Map, Decision Notes | Empathy Map, Assumptions List, Research Gaps | Theme clusters, Insight statements, Opportunity areas |
Tagsno overlap | RolesResponsibilityGovernanceOperations | SynthesisQualitativeWorkshop | SynthesisQualitativeRoot cause |
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