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| Criterion |  Operations RACI Matrix |  UX Research Empathy Mapping |
|---|---|---|
Purposedifferent | With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. |
Complexitysame | Low | Low |
Timedifferent | 45-90 min | 30–60 min |
Participantsdifferent | 2-8 | 4-8 |
Formatdifferent | Workshop + async | Workshop |
Outputdifferent | RACI Matrix, Responsibility Map, Decision Notes | Empathy Map, Assumptions List, Research Gaps |
Tagsno overlap | RolesResponsibilityGovernanceOperations | SynthesisQualitativeWorkshop |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
