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Criterion
Quality Attribute Workshop workspace showing the question, observations, and next decision.
Architecture
Quality Attribute Workshop
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
A Quality Attribute Workshop translates quality requirements into concrete scenarios and architecture impulses. The method brings product, engineering, and operations to the same view of desired properties.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumLowHighLow
Timedifferent
2-4 h30–60 min2-8 h15-30 min
Participantsdifferent
5-154-82-82-6
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop
Outputdifferent
Quality Scenarios, Priority List, Architecture ConcernsEmpathy Map, Assumptions List, Research GapsProblem Analysis, Decision Analysis, Risk PlanRoot cause notes, Countermeasures
Tagsno overlap
RequirementsArchitectureWorkshop
SynthesisQualitativeWorkshop
Problem solvingRoot causeDecisionOperations
Root causeIncidentLeanProblem solving
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