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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Views and Beyond method illustration showing its working structure
Architecture
Views and Beyond
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.Views and Beyond organizes architecture into several views so no single diagram has to do everything at once. This makes it possible to choose the representation that fits the stakeholder's question.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-3 h1-3 Tage1-4 h15-30 min
Participantsdifferent
3-101-43-82-6
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogArchitecture Views, Cross-view Notes, RationaleProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanRoot cause notes, Countermeasures
Tagsno overlap
ProcessOperationsImprovement
DocumentationStakeholdersArchitecture
Root causeProblem solvingQualityIncident
Root causeIncidentLeanProblem solving
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