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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Stakeholder Mapping
Facilitation
Stakeholder Mapping
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration of Stakeholder Salience Model with its method-specific working model.
Facilitation
Stakeholder Salience Model
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.When stakeholders appear to matter very differently, the Stakeholder Salience Model rates their actual priority through power, legitimacy, and urgency. It turns individual contributions into a visible selection. The result is captured as a Salience diagram and a class-based strategy.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-3 h60–90 min45-90 min60-90 min
Participantsdifferent
3-102-83-123-6
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogStakeholder Map, Engagement Plan, Risk NotesExpectation Map, Alignment Notes, AgreementsSalience Diagram, Strategy per Class
Tagsno overlap
ProcessOperationsImprovement
StakeholdersAlignmentFacilitationChange
AlignmentStakeholdersTeam
StakeholdersFacilitationAlignmentGovernance
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