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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
The Scrum Team inspects people, interactions, processes, tools, and the Definition of Done, then agrees on a few testable improvements.
Agile
Sprint Retrospective
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When a sprint is over and friction shouldn't simply be carried forward, it opens the view onto collaboration and patterns. It creates space to see causes and changes together.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.
Complexitydifferent
MediumLowLowLow
Timedifferent
1-3 hUp to 3 hours for a one-month Sprint; shorter Sprints are usually shorter30-120 min20-45 min
Participantsdifferent
3-10Scrum Team2-63-12
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogImprovement actions, Team agreementsObservation Notes, Improvement IdeasLessons learned, Action items, Event summary
Tagsno overlap
ProcessOperationsImprovement
RetrospectiveImprovementLearning
LeanObservationProcessOperations
LearningOperationsImprovement
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