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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
The Scrum Team inspects people, interactions, processes, tools, and the Definition of Done, then agrees on a few testable improvements.
Agile
Sprint Retrospective
Game Day workspace showing the question, observations, and next decision.
DevOps
Game Day
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When a sprint is over and friction shouldn't simply be carried forward, it opens the view onto collaboration and patterns. It creates space to see causes and changes together.In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic.After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.
Complexitydifferent
MediumLowHighMedium
Timedifferent
1-3 hUp to 3 hours for a one-month Sprint; shorter Sprints are usually shorterHalber Tag30-90 min
Participantsdifferent
3-10Scrum Team5-203-12
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogImprovement actions, Team agreementsSimulation Notes, Gaps List, Updated RunbooksPostmortem Doc, Action Items, Timeline
Tagsno overlap
ProcessOperationsImprovement
RetrospectiveImprovementLearning
ResilienceOperationsIncident
Site Reliability EngineeringIncidentLearningReliability
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