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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
The Scrum Team inspects people, interactions, processes, tools, and the Definition of Done, then agrees on a few testable improvements.
Agile
Sprint Retrospective
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
A structured reflection surfaces what was liked, learned, lacked, and longed for. It is a conversation format and does not validate actions automatically.
Agile
4Ls Retrospective
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When a sprint is over and friction shouldn't simply be carried forward, it opens the view onto collaboration and patterns. It creates space to see causes and changes together.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When a sprint should not only be assessed but also learned from, it captures experience in clear learning categories. It records what worked, what's missing, and what should run differently next time.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-3 hUp to 3 hours for a one-month Sprint; shorter Sprints are usually shorter45-90 min45–75 min
Participantsdifferent
3-10Scrum Team2-5Team members involved
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogImprovement actions, Team agreementsA3 Report, Action Plan, Root Cause Analysis4Ls Board, Learning Themes, Improvement Actions
Tagsno overlap
ProcessOperationsImprovement
RetrospectiveImprovementLearning
LeanProblem solvingCoachingOperations
RetrospectiveLearningReflectionTeam
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