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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Smoke Test.
Product Discovery
Smoke Test
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When demand only needs to be roughly verified, it tests interest with minimal effort. It measures whether people would take a next step at all.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-3 h1-5 Tage0.5-5 Tage30-120 min
Participantsdifferent
3-10Nutzertraffic4-102-6
Formatdifferent
WorkshopAsyncWorkshopWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogInterest Metrics, Conversion Signal, Learning NoteKaizen Charter, Waste List, Improvement Experiments, Standard Work UpdateObservation Notes, Improvement Ideas
Tagsno overlap
ProcessOperationsImprovement
ValidationExperimentsDemandGrowth
LeanContinuous improvementOperations
LeanObservationProcessOperations
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