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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Smoke Test.
Product Discovery
Smoke Test
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Fake Door Test
Product Discovery
Fake Door Test
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When demand only needs to be roughly verified, it tests interest with minimal effort. It measures whether people would take a next step at all.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When demand is still unclear, it measures interest in a feature before it is built. It separates real behavior from polite agreement and deliberately keeps build effort small.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-3 h1-5 Tage15-30 min1-5 Tage
Participantsdifferent
3-10Nutzertraffic2-6Nutzertraffic
Formatdifferent
WorkshopAsyncWorkshopAsync
Outputdifferent
Process Map, Handoff List, Improvement BacklogInterest Metrics, Conversion Signal, Learning NoteRoot cause notes, CountermeasuresClick Data, Interest Signal, Learning Decision
Tagsno overlap
ProcessOperationsImprovement
ValidationExperimentsDemandGrowth
Root causeIncidentLeanProblem solving
ValidationExperimentsDemandDiscovery
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