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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Smoke Test.
Product Discovery
Smoke Test
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
A/B Testing workspace showing the question, observations, and next decision.
Growth
A/B Testing
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When demand only needs to be roughly verified, it tests interest with minimal effort. It measures whether people would take a next step at all.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When two variants compete, discussions quickly decide by taste rather than effect. A/B Testing checks behavior under controlled conditions and separates real improvement from chance or expectation effects.
Complexitydifferent
MediumLowLowHigh
Timedifferent
1-3 h1-5 Tage15-30 min1-4 Wochen
Participantsdifferent
3-10Nutzertraffic2-61-6
Formatdifferent
WorkshopAsyncWorkshopAsync
Outputdifferent
Process Map, Handoff List, Improvement BacklogInterest Metrics, Conversion Signal, Learning NoteRoot cause notes, CountermeasuresExperiment results, Decision log, Learning summary
Tagsno overlap
ProcessOperationsImprovement
ValidationExperimentsDemandGrowth
Root causeIncidentLeanProblem solving
ExperimentsGrowthAnalyticsValidation
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