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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Scenario Planning method illustration showing its working structure
Business Strategy
Scenario Planning
Paper illustration of a branching impact map with a Why goal at the root, actor circles, How behavior changes and What options.
Product Strategy
Impact Mapping
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.Scenario Planning opens the view to several plausible futures instead of a single forecast. The method protects strategies from depending on too narrow an expected path.When a goal needs to be connected to several possible paths, it shows chains of impact instead of feature lists. It connects business goal, behavior change, and measures.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
MediumHighMediumLow
Timedifferent
1-3 h0.5-2 Tage45-90 min30-120 min
Participantsdifferent
3-104-123-82-6
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogScenario Set, Strategic Implications, Robust OptionsImpact Map, Outcome Hypotheses, Delivery OptionsObservation Notes, Improvement Ideas
Tagsno overlap
ProcessOperationsImprovement
StrategyUncertaintyPlanning
OutcomesStrategyBehaviorPlanning
LeanObservationProcessOperations
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